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Interpersonal Skills for Effective Performance Feedback
$25 Buy now   Full description
Why you need this tool?
 This tool answers the following questions:
  1. What interpersonal skills do I need to be able to give effective performance feedback to employees and others?
  2. How do I ensure my feedback when addressing a problem area is viewed by the receiver as constructive?
  3. What do I do when there is a clear difference of opinion regarding my and an employee's perception of performance?
  4. How do I give praise that is seen as genuine and not as flattery?
  5. How do I begin a performance feedback session with an employee?
About this tool
The tool contains six interpersonal skills that are explained and illustrated with examples. The skills can be used separately or together in various ways, to provide honest and constructive performance feedback to employees and others. The six Skills are:
  • Clarifying (Questioning),
  • Confirming (Listening),
  • Building Empathy,
  • Praising,
  • Constructive Criticism and
  • Managing Differences.

Read the full description.

Related Tools
The following StarTools support and complement this tool:
  1. Performance Management System and Process
  2. How to Give Effective Feedback on Performance
  3. Coaching Styles Model and Coaching Plan
  4. Coaching Questions
All tools in the Facilitate Feedback area:
  1. How to Give Effective Feedback on Performance
  2. Interpersonal Skills for Effective Performance Feedback
  3. Supporting Performance Improvement
  4. Performance Improvement Plan
  5. Handling Conflict
  6. Measuring Customer Service
  7. Leader Values and Behaviours 360 Assessment
  8. Employee Values and Behaviours 360 Assessment
  9. Performance Feedback Collection
Click on a StarTool above to view its description or view the full list of tools
Instructions to download this StarTool
To gain immediate access to this tool, click on the 'Buy now' link above. This will take you to a page where you can process your payment. When payment is approved, you will gain immediate access to the tool. The tool is a ZIP file containing one or more PDF documents. Most computers automatically work with both PDF and ZIP files allowing you immediate access to read and print the StarTool.

If for some reason you computer does not automatically read the downloaded file, free PDF reader software is available from Adobe.com/acrobat and free ZIP software is available from www.winzip.com.

We offer a 60 day money back guarantee if you are dissatisfied for any reason with the StarTools performance management tools.

Please note...
"This set of interpersonal skills is the foundation for effective communication in almost all circumstances. The six skills are the building blocks that establish this foundation."
Need help?
If you need help using this tool, please contact John who will provide free advice. Click here
100% Money back guarantee
We are so confident that this tool will meet your needs that we offer a 60 day money back guarantee. Existing customers can follow the link on the contact page.