| | This tool answers the following questions:
- What are the general guidelines regarding how to handle conflict?
- What are the various options or approaches regarding how to manage conflict?
- What are the main causes of conflict in the workplace?
- How should I facilitate a face-to-face conflict resolution session?
- What is my primary approach to conflict handling and what approaches should I work to improve?
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This tool includes four sections:- Seven General Guidelines for Resolving Conflict;
- Approaches to Conflict Resolution (including causes of and the focus of conflict);
- Systematic Steps to Resolving Conflict - a six stage approach to guide the facilitation of face-to-face conflict resolution;
- Identifying your Primary and Secondary Conflict Handling Style.
The second section introduces five options to approach conflict resolution depending on the situation, circumstances and preferred outcome. Read the full description. |
To gain immediate access to this tool, click on the 'Buy now' link above. This will take you to a page where you can process your payment. When payment is approved, you will gain immediate access to the tool. The tool is a ZIP file containing one or more PDF documents. Most computers automatically work with both PDF and ZIP files allowing you immediate access to read and print the StarTool. If for some reason you computer does not automatically read the downloaded file, free PDF reader software is available from Adobe.com/acrobat and free ZIP software is available from www.winzip.com. We offer a 60 day money back guarantee if you are dissatisfied for any reason with the StarTools performance management tools. | |
"A conflict is resolved only if both parties are prepared to work at it, and prepared to be flexible. " |
If you need help using this tool, please contact John who will provide free advice. Click here |
We are so confident that this tool will meet your needs that we offer a 60 day money back guarantee. Existing customers can follow the link on the contact page.
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